This morning ebay is afflicted by an outage where you can not key text into the big description field in a listing. In edit listing mode, the field won’t take the cursor for entry, won’t display existing text if there is any.
So I knew this, having encountered it. I called into support, I dunno, because I guess I was curious about ebay “process” in a holistic sense.
Well the process is, the IVR tells you to expect a 6 minute wait. It’s actually a half an hour. You tell them they have an outage. They tell you, yes, we have an outage. A ‘site issue’. So there’s that.