The Bug Whisperer

This morning ebay is afflicted by an outage where you can not key text into the big description field in a listing.  In edit listing mode, the field won’t take the cursor for entry, won’t display existing text if there is any.

So I knew this, having encountered it.  I called into support, I dunno, because I guess I was curious about ebay “process” in a holistic sense.

Well the process is, the IVR tells you to expect a 6 minute wait.  It’s actually a half an hour.  You tell them they have an outage.  They tell you, yes, we have an outage.  A ‘site issue’.  So there’s that.

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